Graceful ending - Disengaging clients

Friday, September 23, 2022

11:20 AM - 12:20 PM


It’s time to say goodbye to a client. And no matter the reason for the goodbyes, a graceful ending is always in order.

There are many steps to dis-engage a client and you must get through them in a timely and thorough manner. Dragging it out, miscommunication, repeating requests, and forgetting steps can make a messy affair out of even the most cordial ending.

Managing Business
1.0 CPD unit
Location Name
Premier Room
Virtual Access