Navigating awkward conversations with clients is an inevitable part of the bookkeeping profession. Whether it's discussing rates, negotiating project scope, or handling late payments, these conversations can be challenging but are crucial for business success. Dustin Meneses, our Director of Sales and Customer Service, will delve into this complex subject in his workshop-style presentation. "Navigating Awkward Conversations" covers different client types, common tricky conversations, and strategies to make the most out of your clients.