In this session, we will revisit the communication breakdowns previously discussed at IGNITE 2023 that often appear in the accounting industry.  These could be with each other, with our team or with our clients.  We'll address sensitive topics such as racism, sexism, ageism, and we’ve added additional content about communicating with those who face other ability challenges, and more.

There will be roleplay scenarios taken from real-life examples from our experiences and those of other CPB Canada members.  Attendee discretion is advised due to the sensitivity of the topics that some people may find offensive.  Questions and points made by those at the session are requested to be considerate of our various differences.

We will be having an HR Professional that has experience with Equity, Diversity & Inclusion, and accessibility moderating our session.  Although this topic is important, your mental well-being during the session remains a priority for CPB Canada, the speakers, and our moderator.