Terms & Conditions of Participation

Last modified March 8, 2024

These terms and conditions ("Terms") govern Your registration for and participation in CPB CANADA IGNITE 2024 (the "Event") and are an agreement between CPB CANADA ("CPB CANADA," "we," "us," or "our") and You. You represent to us that You are authorized to enter into these Terms.

Please read these Terms carefully and ensure You understand them. Registering to attend this Event acknowledges acceptance of these Terms and provisions of registration in accordance with these Terms. If You do not agree with any of the terms or conditions described herein, please do not register for the Event.

Note: These Terms may be revised at any time by CPB CANADA and will take immediate effect upon posting to our website. If one or more of the conditions outlined in these Terms should become invalid, the remaining conditions will remain valid and apply. By attending the Event or registering after the effective date of any changes to these Terms, You agree to be bound by the modified terms. It is Your responsibility to check our website regularly for such changes. Please refer to the top of the Terms for the last modified date.

To register for the Event, You must complete the online Event registration process. Registration eligibility applies to the individual members of CPB CANADA and self-employed or employed individuals in industry practice or employment (non-members). Individuals representing industry commercial vendors or suppliers of products or services are ineligible for registration and may only participate through sponsorship and exhibitor options. Minors (under 18 years of age) are not permitted to attend the Event.

You may cancel Your conference registration in accordance with the following cancellation policy:

Until July 9, 2024 (11:59 PM ET)

Refund of registration costs, less a $125 administrative fee (plus applicable taxes)

Between July 10 (12:00 AM ET)
and August 9, 2024 (11:59 PM ET)

Refund of 50% of registration costs (plus applicable taxes)

As of August 10, 2024 (12:00 AM ET)

No refunds

August 9, 2024 (11:59 PM ET)

Deadline to transfer in-person registration to Virtual Lite with no penalties

Between August 10 (12:00 AM ET)
and September 6, 2024 (11:59 PM ET)

Transfer of in-person registration to Virtual Lite will be permitted; however, with no refund of the difference

  • Name substitutions can be made until September 6, 2024 (11:59 PM ET).
  • To request a refund, an email must be sent to conference@cpbcan.ca by the above-noted dates.
  • Payment of registration confirms that You have read, understand, agree, and comply with the published registration cancellation policy.
  • Please remember that cancelling Your registration does not automatically cancel Your hotel and travel arrangements. You are responsible for cancelling Your own hotel and travel reservations. Registrants are advised against making non-refundable travel arrangements; You do so at Your own risk if You purchase non-refundable airline tickets or make non-refundable hotel reservations.
  • Participants who do not attend the Event and do not provide notice ("no-shows') will not receive any refund or credit.

CPB CANADA reserves the right to cancel, change or substitute program dates or content at our sole discretion and with or without specific notice to You.


Photos and videos will be taken at this event for the promotional and archival purposes of IGNITE 2024 and CPB Canada. The photographs and recordings made are likely to appear on our website and in marketing materials.

All filming/photography and reproduction rights will remain the exclusive property of CPB Canada. Any person or organization not affiliated with CPB Canada may not use, copy, alter or modify our photographs or recordings without the advance written permission of an authorized designee of CPB Canada.

By attending this Event, You consent to the capturing and use of your likeness as outlined. Any attendee who would prefer not to be photographed or recorded must advise the photographer onsite during the event. By participating in IGNITE 2024 without advising the photographer of your wishes, you are agreeing to release, defend, hold harmless and indemnify CPB Canada from any and all claims involving the use of your picture or likeness.

CPB CANADA may collect, manage and share Your information in accordance with the Privacy Policy (https://cpbcan.ca/about/privacy-policy.html) and all applicable data privacy laws and regulations.

We are committed to creating a safe environment that is inclusive and free from discrimination, regardless of race, religion, colour, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law. 

All participants must adhere to the following Expected Behaviour:

  • Be considerate of those around You.
  • Be respectful of others and viewpoints that may be different from Your own.
  • Be mindful of Your words and actions.

Unacceptable behaviours will not be permitted. This may include, but is not limited to:

  • Offensive or unwanted behaviour or language related to race, religion, colour, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law.
  • Visual harassment, such as sexual images or sexual language at the Event, including presentations and slide decks.
  • Intimidation or bullying, both online and/or in-person.
  • Sharing Your Event registration or making Event content available to a competitor of CPB CANADA.
  • Using the Event to self-promote, advertise, or distribute materials to attendees in a manner that is explicitly granted to sponsors and exhibitors.
  • Any other illegal activity not already covered above.
  • Failure to follow any of the rules or regulations of the Event or instructions of the Event staff.

Consequences of Unacceptable Behaviour:
Unacceptable behaviour will not be tolerated and could result in removal from current and/or exclusion from any future CPB CANADA events. If a participant is seen engaging in unacceptable behaviour, CPB CANADA may take any action they deem appropriate, up to and including expulsion from the Event without warning. If appropriate, local law enforcement may be involved.

At its sole discretion, CPB CANADA reserves the right to refuse or revoke admittance or access to or expel from the Event anyone for any lawful reason, including but not limited to anyone behaving in a manner that could be disruptive to the Event or any other attendee.

Reporting Behaviour:
If You are the subject of or witness to any violations of the Code of Conduct, You can contact us by emailing 
conference@cpbcan.ca. If necessary, Event staff are empowered to take appropriate actions that may include but are not limited to removal from the Event and/or involving venue security or local law enforcement.

(Not applicable to Virtual Lite attendees)

By registering to attend this Event and participating in Event-related activities held by CPB CANADA, You hereby acknowledge, understand and agree that:

  • You are fully aware that Your physical appearance at the Event location(s) and participation in the Event or any Event-related activities carries with it certain inherent risks related to infectious disease or virus transmission ("Inherent Risks") that cannot be eliminated regardless of the care taken to avoid such risks. Inherent Risks may include, but are not limited to, (1) the risk of coming into close contact with individuals or objects that may be carrying an infectious disease or virus; (2) the risk of transmitting or contracting an infectious disease or virus, directly or indirectly, to or from other individuals; and (3) injuries and complications ranging in severity from minor to catastrophic, including death, resulting directly or indirectly from an infectious disease or virus or the treatment thereof;
  • You understand and accept that there is Inherent Risk from a failure of other participants to follow proper infectious disease and virus protocols, such as maintaining proper social distancing and hygiene measures, and that any precautionary measures that may be  employed by CPB CANADA as designed and implemented in accordance with applicable regulations may be insufficient to prevent the transmission or contraction of an infectious disease or virus and suffering any related injuries;
  • You hereby voluntarily, knowingly and freely accept and assume all such Inherent Risks related to illness and infectious disease orvirus, even if arising from the negligence or fault of the Released Parties (as defined below), and
  • You acknowledge and assume full responsibility for risks inherent in any type of physical activity, including the activities at the Event location(s). These risks include property damage, serious bodily injury, and/or death, including any injury, harm and loss caused by the negligence, fault or conduct of any kind on the part of the Released Parties. You acknowledge that Your participation in the Event is entirely voluntary.

Except where prohibited by applicable law, CPB CANADA does not bear any legal liability or responsibility for the safety or health of any attendee participating in this Event. CPB CANADA disclaims any liability for the acts of any outside entities related to this Event.

CPB CANADA reserves the right to cancel the Event without liability.

Each attendee shall be personally responsible for their behaviour. The organizers do not accept responsibility for the behaviour of any attendee or outside entity during the Event. CPB CANADA shall not be liable for any delays or failure in performance or interruption of services resulting directly or indirectly from any cause or circumstance beyond the reasonable control of CPB CANADA, including but not limited to acts of God, war, terrorism, failure of transportation, weather, accidents, fires, electrical failures, strikes, labour disputes, postal delays, explosions, and government orders or regulations.

Attendees at this Event agree to indemnify, defend, and hold harmless CPB CANADA, its officers, directors and agents against all claims arising out of actions or omissions of an attendee at or in connection with this Event. To the maximum extent permitted by law, You (for Yourself, Your heirs, dependents, personal representatives, assigns, and anyone else who might make a claim on Your behalf or as a result of Your death or injury) hereby release CPB CANADA and their respective directors, officers, employees, contractors, representatives, agents, successors, and assigns (collectively, the "Released Parties"), from any and all claims, demands, causes of action, suits, damages, losses, debts, liabilities, costs and expenses (including without limitation reasonable attorneys' fees and costs) that You may have now or in the future associated in any way with the Event or the materials.

Except where prohibited by applicable law, CPB CANADA disclaims any and all direct, special, consequential, incidental, punitive or other indirect damages of any kind, whether alleged as a breach of contract or tortious conduct, including negligence or based on any other cause of action. In no event shall our total liability to You for all damages and losses exceed the amount paid by You for this Event.

These Terms and any dispute arising between You and us shall be governed by the laws of and the courts located in Ontario.